Find answers to common questions from owners below
Do I have to pay a management fee if my property is vacant?
No. We believe we should only be paid if you get paid. So our management fee is a percentage of the actual rent we collect. If we do not collect any rent, or if the property is vacant, you don’t pay us anything.
How long will it take to get my property rented?
Properties that show well and are priced appropriately should rent in 30 days or less. We will give you price recommendations as well as weekly activity feedback to ensure we minimize any vacancy time.
How do you screen tenants?
In-depth tenant screening is the foundation of a good property management experience. Our in-house screening process utilitizes technology plus good old fashioned ‘landlords references’ to ensure we place high-tenants in our properties.
Do I have to accept pets in my rental?
Although you do NOT have to accept pets in your rental, over 70% of all tenants come with pets. That means that if you chose NOT to accept pets, you are reducing your prospective inquiries by 70%. Fair housing law requires us to accept service animals and assistive animals.
How do I access my financial reports?
Our owner-clients have a secure online portal that gives 24/7 access to financial reporting.
How do I get my money each month?
We close out the monthly accounting cycle and do a direct deposit of your funds on or before the 10th day of each month.
How do I make an owner contribution or payment?
Occasionally, a large expense arises that requires the owner to send funds prior to the work being started. This can be done directly through your online Owner Portal.
Do you inspect my rental property?
We perform an annual property inspection. The purpose of this inspection is to ensure the property is being well cared for, there are no lease violations, and to look for potential deferred maintenance issues before they become a problem.
Do you provide any type of eviction guarantee?
Yes. Our tenant screening process is so strong that we will personally pay up to $500.00 in eviction legal fees should an eviction occur on your property. See our management agreement for details.
Can you help me buy or sell real estate?
Yes. We offer sales services exclusively to our owner-client group and we can help you buy another rental, or sell your current property when the time is right.
How do I get started with your company?
Select here
to go to our contact page and fill out our contact form, and one of our Executive Property Managers will contact you.
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